Network Camera

Supported Model Firmware Version Firmware Download Updated Date Release Note Upgrade Procedure
CAM2300, CAM4310, CAM4360
 2.2.E02 2013/11/27
CAM2320, CAM2301, CAM2321, CAM3365, CAM4365
 2.2.E02 2013/11/27
CAM2311, CAM2331, CAM3361, CAM4361, CAM4311, CAM2311P, CAM3371, CAM4371, CAM2301A, CAM3351, CAM4321
 2.4.C10 2015/6/18
CAM1300, CAM1301, CAM1320, CAM1200, CAM1201, CAM4211, CAM4221
 2.4.C10 2015/10/13

CAM2311SC-2, CAM2331SC-2, CAM2331SP-2, CAM2441P, CAM2511, CAM2511SC-2, CAM3351R4-2, CAM3351R6-2, CAM3361LV-2, CAM3371EM-2, CAM3371EV-2, CAM3461LV-2, CAM3471M, CAM3471MP, CAM3471V, CAM3571M, CAM3571MP, CAM3571VP, CAM4311S2-2, CAM4321LV-2, CAM4321SV-2, CAM4351R2-2, CAM4361LV-2, CAM4361RV-2, CAM4421LV-2, CAM4461LV-2, CAM4471M, CAM4471MP, CAM4471V, CAM4471VT, CAM4521LV-2, CAM4561LV-2, CAM4571M, CAM4571MP, CAM4571VP, CAM4571RF, CAM7510, CAM7511

 2.7.09 2018/9/11
CAM6351, CAM6351A, CAM6351B, CAM6181
 fr20150203NSA 2015/5/25

CAM3461LV-3, CAM4421LV-3, CAM2441HI-3, CAM3471HI-3, CAM4471HI-3, CAM3451R3-3, CAM3451R6-3, CAM4411S2-3, CAM4411S3-3, CAM4411S4-3, CAM4411S6-3, CAM4410S2-3, CAM4371HEM-3, CAM4371HEV-3, CAM4471HEM-3, CAM4471HEV-3, CAM3471HEM-3, CAM3471HEV-3, CAM2441SC-3, CAM1320S2-3, CAM1420S2-3

2.7.11 2019/1/21






IP Utility Tool (Surveon Camera search tool)

Version File size Download
1.3.A06 10.98 MB




Smart Megapixel Recorder (SMR)
Model Version File size Download Release Note Upgrade Procedure
SMR2000   2.4.7.A09 upgrade patch

257MB
2.4.7.A10 upgrade patch

235MB
2.4.8.A02 upgrade patch

375MB
2.4.8.A02 Patch1

103 MB
2.4.8.A06 upgrade patch

139 MB
SMR4000U 2.4.8.A06 upgrade patch

139 MB
SMR5000   2.4.7.A09 upgrade patch

257MB
2.4.7.A10 upgrade patch

235MB
2.4.8.A02 upgrade patch

375MB
2.4.8.A02 Patch1 103 MB
2.4.8.A06 upgrade patch 139 MB

SMR6000H

 2.4.8.A02 upgrade patch

375MB
2.4.8.A02 Patch1

103MB
2.4.8.A06 upgrade patch

139 MB
SMR8000/8000U 2.4.8.A02 upgrade patch 663MB

2.4.8.A02 patch1

103MB

2.4.8.A06 upgrade patch

139 MB

*Note: SMR2000/SMR5000 upgrade procedure: 2.4.7.A09 > 2.4.7.A10 > 2.4.8.A02 > 2.4.8.A06






Network Video Recorder (NVR)

Supported Model Firmware Version File size Firmware Download Release Note Upgrade Procedure
NVR3104
2.5.0.A10 upgrade patch
 176MB
3.1.0.A02 upgrade patch (For 2.5.0.AXX)
 261MB
3.1.0.A02 upgrade patch (For 3.1.0.A01)
 257MB
3.1.0.A04 upgrade patch (For 3.1.0.A02/A03)
 195MB
3.2.0.A09 image (For all version)
 2GB
3.3.1.A01 image (For all version)
 2.3GB
NVR3304
3.3.1.A01 image (For all version)
2.24GB
NVR3308
2.5.0.A10 upgrade patch
176MB
3.1.0.A02 upgrade patch (For 2.5.0.AXX)
 261MB
3.1.0.A02 upgrade patch (For 3.1.0.A01)
 257MB
3.1.0.A04 upgrade patch (For 3.1.0.A02/A03)
 178MB
3.2.0.A09 image (For all version)
 1.96GB
3.3.1.A01 image (For all version)
 2.24GB
NVR5316
2.5.0.A10 upgrade patch
 70MB
3.1.0.A02 upgrade patch (For 2.5.0.AXX)
 195MB
3.1.0.A02 upgrade patch (For 3.1.0.A01)
 195MB
3.1.0.A04 upgrade patch (For 3.1.0.A02/A03)
 180MB
3.2.0.A09 image (For all version)
 2.1GB
NVR5400
3.3.2.A01 image (For all version)
 2.04GB
NVR7300
3.3.2.A01 image (For all version)
 2.02GB

*Note:
1. NVR3000, 5000 2.5.0.A10 only support: 2.5.0.A02, 2.5.0.A06, 2.5.0.A08, and 2.5.0.A09.
2. NVR3000, 5000 3.1.0.A02 only support: 2.5.0.A02, 2.5.0.A08, 2.5.0.A09, 2.5.0.A10, 2.5.0.A12, 3.1.0.A01.
3. NVR3000, 5000 3.1.0.A04 only support: 3.1.0.A02, 3.1.0.A03
4. NVR3000, 5000 3.2.0.A07 only support: 3.1.0.A04 or later version
5. 3.1/3.2 and 3.3 are two different code structures, from 3.1/3.2 update to 3.3 rebuilding RAID and reconfiguration of all settings is required.
3.1/3.2 : 32-bit code structure
3.3.1: 64-bit code structure.






AVL Patch

Model Version File size Download Note Update Date

SMR2000/
5000/
8000/
8000U
NVR2000
VMS2.4.7.A10

AVL_patch_
for_ v2.4.7A
10_2013030501

63MB

Note:
This AVL patch is for version 2.4.7.A10 only.
For NVR/SMR/VMS version that is below 2.4.7.A10 , please apply patch or install 2.4.7.A10 before upgrade to this version AVL Patch.
AVL Patch Upgrade Procedure*
AVL Patch Release Note**

2013/3/8

SMR2000/
4000U/
5000/
8000/
8000U
NVR 2000
VMS 2.4.8.A02

AVL_Patch_for_v2.4.8 A02_20131118

98.5 MB

Note:
This AVL patch is for version 2.4.8.A02 only.
For NVR/SMR/VMS version that is below 2.4.8.A02 , please apply patch or install 2.4.8.A02 before upgrade to this version AVL Patch.
AVL Patch Upgrade Procedure*
AVL Patch 2.4.8.A02 Release Note***

2013/12/17
*Download AVL Patch Upgrade Procedure.
**Download AVL Patch Release Note.
***Download AVL Patch 2.4.8.A02 Release Note.